{"id":5082,"date":"2023-01-19T14:15:16","date_gmt":"2023-01-19T14:15:16","guid":{"rendered":"https:\/\/smartshoproute030.nl\/rechten\/retouren-en-verzenden\/"},"modified":"2023-03-21T08:34:25","modified_gmt":"2023-03-21T08:34:25","slug":"retouren-en-verzenden","status":"publish","type":"page","link":"https:\/\/smartshoproute030.nl\/es\/rechten\/retouren-en-verzenden\/","title":{"rendered":"Devoluciones y Env\u00edos"},"content":{"rendered":"<h2>Env\u00edos y devoluciones<\/h2>\n<h3>Enviando su paquete<\/h3>\n<p>Los paquetes generalmente se env\u00edan dentro de las 24 horas posteriores a la recepci\u00f3n de su pago a trav\u00e9s de PostNL o DHL.<\/p>\n<p>Los gastos de env\u00edo incluyen manipulaci\u00f3n, embalaje y franqueo. Los gastos de manipulaci\u00f3n son cantidades fijas, mientras que los gastos de transporte dependen del peso total. Le recomendamos que coloque sus art\u00edculos en un solo pedido. No podemos combinar dos pedidos realizados por separado, por lo que se cobrar\u00e1n los gastos de env\u00edo de cada pedido. Su paquete se env\u00eda bajo su propio riesgo, pero se tiene especial cuidado con los art\u00edculos fr\u00e1giles.<\/p>\n<p>Nuestras cajas son lo suficientemente grandes como para enviar tus art\u00edculos bien protegidos.<\/p>\n<h2>\u00bfCu\u00e1les son esas reglas?<\/h2>\n<p>Las tiendas web deben informar claramente a los consumidores en su sitio web sobre las normas legales relativas a la cancelaci\u00f3n de su compra. Deben hacerlo en un lugar f\u00e1cil de encontrar, por ejemplo, bajo el enlace de retorno. Incluir esta informaci\u00f3n en un enlace como servicio al cliente, preguntas frecuentes o t\u00e9rminos y condiciones no es suficiente.<\/p>\n<h3>Reembolso completo<\/h3>\n<p>El consumidor tiene derecho a un reembolso completo de todos los gastos incurridos para la entrega del pedido. Esto significa que tambi\u00e9n se le deben reembolsar los gastos de env\u00edo u otros gastos adicionales que haya pagado si cancela el pedido en su totalidad. Los gastos de devoluci\u00f3n de los productos corren a cargo del cliente.<\/p>\n<h3>Derecho de cancelaci\u00f3n<\/h3>\n<p>El derecho a desistir de la compra no debe restringirse por causas distintas a las legales. El consumidor tambi\u00e9n podr\u00e1 devolver art\u00edculos en oferta y ropa adecuada.<\/p>\n<h3>L\u00edmites de tiempo<\/h3>\n<p>Despu\u00e9s del d\u00eda de recepci\u00f3n del producto, el consumidor tiene un per\u00edodo de reflexi\u00f3n de 14 d\u00edas. Desde el momento de la cancelaci\u00f3n, deber\u00e1 devolver la compra en un plazo de 14 d\u00edas. La tienda web debe reembolsar el importe dentro de los 14 d\u00edas siguientes a la notificaci\u00f3n de la cancelaci\u00f3n. Si el env\u00edo de devoluci\u00f3n no ha sido recibido dentro de los 14 d\u00edas posteriores al primer contacto, el producto no ser\u00e1 devuelto.<\/p>\n<h3>Medios de pago<\/h3>\n<p>La tienda web solo puede reembolsar con un cup\u00f3n si el consumidor lo ha aceptado o ha pagado \u00e9l mismo con un cup\u00f3n. Esto tambi\u00e9n se aplica a las compras de ventas en l\u00ednea.<\/p>\n<p><strong>Si desea devolver un producto, usted mismo paga los <\/strong><b>gastos de devoluci\u00f3n<\/b><\/p>\n<div id=\"return-container\">\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Env\u00edos y devoluciones Enviando su paquete Los paquetes generalmente se env\u00edan dentro de las 24 horas posteriores a la recepci\u00f3n de su pago a trav\u00e9s de PostNL o DHL. Los gastos de env\u00edo incluyen manipulaci\u00f3n, embalaje y franqueo. Los gastos de manipulaci\u00f3n son cantidades fijas, mientras que los gastos de transporte dependen del peso total. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5064,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5082","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Devoluciones y Env\u00edos - Smartshop Route 030 - Smartshop Utrecht<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartshoproute030.nl\/es\/rechten\/retouren-en-verzenden\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devoluciones y Env\u00edos - Smartshop Route 030 - Smartshop Utrecht\" \/>\n<meta property=\"og:description\" content=\"Env\u00edos y devoluciones Enviando su paquete Los paquetes generalmente se env\u00edan dentro de las 24 horas posteriores a la recepci\u00f3n de su pago a trav\u00e9s de PostNL o DHL. 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