Privacy Policy

Privacy policy Smartshop Route 030.nl

About our privacy policy

Smartshop Route 030.nl cares a lot about your privacy . We therefore only process data that we need for (improving) our services and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Smartshop Route 030.nl. The effective date for the validity of these conditions is 17/05/2018, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.

About data processing

< p>Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

Webshop software< /p>

Our Webshop has been developed with software from Prestashop, we have chosen for our web hosting for https://www.d-fokker.nl. Personal data that you make available to us for the benefit of our services will be shared with this party. https://www.d-fokker.nl. has access to your data to provide us with (technical) support, they will never use your data for any other purpose https://www.d-fokker.nl. is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Back-ups are made regularly to prevent loss of data.

MyWebshop

Our webshop has been developed with software from MyOnlineStore. Personal data that you make available to us for the benefit of our services will be shared with this party. MyOnlineStore has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we have concluded with them, MyOnlineStore is obliged to take appropriate security measures. MyOnlineStore uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or

Web hosting

< strong>D-Fokker

We purchase web hosting and e-mail services from D-Fokker.nl. D-Fokker.nl processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. D-Fokker.nl has appropriate technical and organizational measures taken to prevent loss and unauthorized use of your personal data. D-Fokker.nl is based on the confidentiality agreement required.

Email and mailing lists

MailChimp

We send our e email newsletters with MailChimp. MailChimp will never use your name and e-mail address for its own purposes. At the bottom of every e-mail sent automatically via our website you will see the ‘unsubscribe’ link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve the service and to share information with third parties in this context.

Email Traffic
We use the services for our regular business e-mail traffic from D-Fokker.nl. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. My web host does not have access to our mailbox and we treat all our e-mail traffic confidentially.

D-Fokker

For our regular business e-mail e-mail traffic using the services of D-Fokker. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. D-Fokker has no access to our mailbox and we handle all our email traffic.

Payment processors

Pay.nl

For We use the Pay.nl platform to handle (part of) the payments in our webshop. Pay.nl processes your name, address and residence details and your payment details such as your bank account or credit card number. Pay.nl has taken appropriate technical and organizational measures to protect your personal data. Pay.nl reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. All the guarantees mentioned above with regard to the protection of your personal data also apply to the parts of Pay.nl’s services for which they engage third parties. Pay.nl does not store your data longer than permitted by law.

Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are obliged to provide your name and e-mail address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. WebwinkelKeur also publishes your name and review on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of services, for which we have given permission to WebwinkelKeur. All the guarantees mentioned above with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL

If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

GLS

If you place an order with us, it is our task to have your package delivered to you. We use the services of GLS to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with GLS. GLS only uses this data for the purpose of executing the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties

Invoicing and bookkeeping

Benefice
For tracking we use the services of Benefice for our administration and accounting. We share your name, address and residence details s and details regarding your interaction that has taken place. This data is used for the administration of sales invoices. We use the services of Basecone / VMK from Alkmaar for our records of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data will be sent and stored protected. Benefice is obliged to observe secrecy and will treat your data confidentially. Benefice does not use your personal data for purposes other than those described above.

External sales channels

Beslist.nl

< p>We sell (part of) our articles via the Beslist.nll platform. If you place an order through this platform, Beslist.nl will share your order and personal data with us. We use this information to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of the processing

We use your data exclusively for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information – other than at your request – to contact you at a later time, we will ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all held to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website are processed with the aim of further improving our services . This data (for example your IP address, web browser and operating system) is not.

Cooperation in tax and criminal investigation

In some cases, Smartshop can Route 030 are required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your order.

Your rights

Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymized data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data incorrectly.

Right of inspection

p>You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have this data, at the e-mail address known to us. stored.

Right of rectification

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, to be adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data has been changed.

Right to restriction of processing

You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you remove the restriction.

Right to portability p>

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, to another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights p>

In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Smartshop Route 030.nl. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently suspend the processing.

You also have the right not to be subject to automated individual decision-making. or profiling be subject to. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services.

Third party cookies

In the event that third party software solutions use of cookies is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you by e-mail.

Contact details

Smartshop Route 030.nl
Croeselaan 217
3521 BN Utrecht
Netherlands
T 030 633 2499
E: info @SmartshopRoute030.nl
Chamber of Commerce: 20801415
VAT: Nl003405602b06

E [email protected]
VAT NL002282516b89

Privacy contact person

Najlae Laghzaoui

version 1.1 date 17 January 2023 at 12:42